Certified ScrumMaster® (CSM®) Training and Certification Course

Scrum offers flexible product development approaches that employ an iterative and incremental framework for projects. The Certified ScrumMaster (CSM) Certification course helps you gain a comprehensive understanding of the Scrum framework for agile project management. The Certified ScrumMaster (CSM) is a designation offered by the Scrum Alliance that validates your knowledge in the processes of Scrum methodology.

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Learn more about the course below.


CSM training program overview

The CSM course focuses on providing an improved understanding of Scrum methodologies and their implementation. The course covers Scrum and Agile overview, Scrum values, Scrum selling technique to stakeholders, etc. After completion of the course participants will be able to create a product vision. This courseware also includes user stories, epics, and themes that make learning effective.

As a bonus with the CSM course, the participants will get 1-year e-learning access to PMP & PMI-ACP.



Understand the Scrum framework and learn about roles, events, artifacts, and rules.



The courseware is aligned with the CSM learning objectives and CSM Test Specifications.



Get certified as a CSM, and know how to organize and support a Scrum team.

What’s included in the CSM certification training course?

The CSM course comes with:

  • 2/3 days' instructor-led intensive classroom training.
  • Scrum Alliance Membership.
  • 2 attempts to take the CSM exam.
  • 16 PMI PDUs, applicable if you hold a PMI credential.
  • 16 Scrum Education Units (SEUs), applicable if you hold another Scrum Alliance credential.
  • 1-year access to our PMI-ACP and PMP online self-learning courses.

The online self-learning version of PMP and PMI-ACP course comes included by default when you register for the in-person classroom version of the CSM training.

The registration process

Once you have completed our simplified enrolment process, you’ll receive an email confirmation with your payment receipt in your registered email ID. You can then access the PMP and PMI-ACP content on the online student portal immediately by logging in to your account on our site. Should you require any assistance, please reach out to us via email (support@greycampus.com) or via our online chat system.

Key facts you should review before signing up

Once you have completed the simple enrolment process, you’ll receive an email confirmation. You can then access the entire content on the online student portal immediately. If you require any further assistance please do not hesitate, you can drop an email to support@greycampus.com and we will be happy to help.


Prerequisites for the CSM certification training

There are no eligibility criteria for attending the Certified ScrumMaster training. This course is more relevant to project team members - project managers, project leads, developers, testers and others. The CSM training is a perfect match for functional managers and executives who are currently working or wish to work in Agile methodologies and process improvement.

You will have to receive a course completion certificate from your trainer to be eligible for Scrum Alliance’s Online CSM Test.

CSM Certification & Exam Details

In order to obtain a CSM certification, one must:

  • Attend a two-day (16 hour) CSM course taught by a Certified Scrum Trainer (CST). On successful completion of the course, you will have to pass the CSM exam
  • The CSM exam consists of multiple choice and true/false questions that need to be answered in 60 minutes. The exam includes all the concepts of Scrum (Scrum elements, scrum meetings, scrum roles, scrum artifacts, and general scrum knowledge)
  • A minimum of 24 of the 35 questions must be answered correctly in order to attain the passing score.
  • Upon completion of this course, you will be eligible for 16 Scrum Education Units (SEUs).
  • After successfully passing the CSM exam, you will have to accept the License Agreement to complete your Scrum Alliance membership profile.

Maintaining your CSM credential

You need to go to the Scrum Alliance portal and renew your credential every two years, obtain 20 SEUs, and pay USD 100 renewal fee to maintain your CSM certification.


Who should get certified?

The CSM certification is ideal for project/ product delivery team members, functional managers, executives and anyone interested in or working with a scrum process. There's no work profile related eligibility criteria involved, and getting certified requires you to attend a formal CSM training event, clear the CSM exam, and accept a license agreement.

The course curriculum

The curriculum for this CSM training course is 100% aligned to the official CSM exam content outline and incorporates all updates to the certification exam . The following is a list of broad topics covered

  • Scrum on the Pitch
  • Fragile Agile
  • Creative Comfort
  • Wrap Up
  • Masterful ScrumMaster
  • Rock Stars or Studio Musicians?
  • Picking Your Team Line-Up
  • Wrap Up
  • Setting the Scrum Stage
  • Plan the Sprint, Sprint the Plan
  • Incriminating Impediments
  • Wrap Up
  • Structuring Stories
  • Developing the Definition of Done
  • Progressive Revelations
  • Wrap Up
  • Relating to Estimating
  • Planning Poker at Pace
  • Transitioning Relatively
  • Wrap Up
  • Level of planning
  • Adaptation
  • Agile sizing and estimation
  • Bah! Scrum Bug!
  • We Still Love the Testers!
  • Automation Nation
  • Wrap Up
  • Metrics That Matter
  • Outstanding Stand-Ups
  • Taming the Task Board
  • Wrap Up
  • To-Dos for Your Sprint Reviews
  • Retrospective Irrespective
  • Risk Takers and Mistake Makers
  • Wrap Up
  • Perception Is Reality
  • Our Lords and Masters
  • Morphing Managers in the Matrix
  • Wrap Up
  • Perception Is Reality
  • Our Lords and Masters
  • Morphing Managers in the Matrix
  • Wrap Up


We love questions, almost as much as we love providing answers. Here are a few samplings of what we’re typically asked, along with our responses:

Scrum is an agile process framework that breaks down a complex project into smaller stages and reviewing and adapting at each stage. The original term comes from rugby and refers to a player formation the team forwards. As a process framework, Scrum has seen use across a diverse set of industries including defence, automotive, and software development. Some notable organizations include Bank of America, American Express, Adobe Systems, Google, IBM, and Yahoo.

The CSM certification is a widely recognized, foundation level certification from Scrum Alliance, certification holders are usually involved in helping their teams learn and implement Scrum.

The CSM training course can be attended by any professional from any background. There are no prerequisites of prior certificates, educational background or work experience to be eligible for the training.

To clear the CSM Certification Exam you must take a CSM training from a Certified Scrum Trainer (CST). After successful completion of the training (typically 2 days) you are eligible for the Scrum Alliance’s Online ScrumMaster certification Test.

Please note that you cannot take your exam during the training period. Anytime after your 2 day training you are eligible to take the exam.

The process to appear for the online CSM Exam:

  • We submit your registration on the Scrum Alliance website after you successfully complete the training.
  • Normally within a day, you will receive an email with a link to create your login credentials on the Scrum Alliance website.
  • After creating your account you can navigate to the examination section using a link on the dashboard. (If you are already an existing member of Scrum Alliance the CSM test would be available for you)


You are eligible for 2 attempts to pass the CSM exam within 90 calendar days from the time you receive the Welcome email from Scrum Alliance. These attempts are at no additional cost.

If you are unable to clear the exam in 2 attempts or you exceded the 90 calendar days you will be charged $25 for each additional attempt.

Scrum Alliance recommends that if you fail the exam three time you must re-register yourself for a CSM course before attempting the fourth time.

The CSM exam comprises of 35 multiple choice questions. You atleast need to get 24 right out of the 35 questions.

Number of Questions 35 MCQs
Pass Marks 24 Out of 35
Mode Online
Duration 1 hour

After you successfully clear the exam, you will be asked to accept a license agreement.

The official designation of Certified Scrum Master® (CSM) from Scrum Alliance along with a 2 year membership will be received.

The exam consists of 35 multiple choice questions and to pass the certified scrum master exam, you need to write 24 or more correct answers. You can take up the exam only after the completion of two days training. The test takes about an hour to get completed. You can take breaks, pause and restart the test as many times as needed. You can also skip questions or bookmark them for later review. Go back option is always there throughout the test. You can review bookmarked questions at the end of the test and submit your answers for scoring. After clicking submit button, a warning message may appear in case you have left any question unanswered. Your score will immediately appear on your computer screen.

In the event that one fails to pass the CSM exam in one go, you may take it anytime within 60 days following your CSM course. You can even retake the exam immediately if you wish. However, if you fail to clear the exam in second attempt too, you will be required to pay an exam fee of $25 to Scrum Alliance. Scrum Alliance recommends that it is better to re-enroll in the CSM course, if one has failed thrice in the exam.

You will receive an email containing the log in information from Scrum Alliance within five days of taking up the course. You can log in to the Scrum Alliance website and complete a free, non- graded online evaluation. Once you have submitted this online evaluation and agreed to the terms and conditions, you will be able to download and take a print out of your certificate directly from the Scrum Alliance website. You will then need to complete your Scrum Alliance membership profile after signing the license agreement.

Have more questions?

If you want to learn more about our training program, have questions about the CSM certification, requirements, preparation, and exam, or want to schedule a customized group training at your location, email us at sales@greycampus.com